Introduction
BitBit ("Company" or "We") respects your privacy and is committed to protecting it through our compliance with this policy. This policy explains:
- The types of information we may collect or that you may provide when you download, install, register with, access, or use BitBit (the "App").
- Our practices for collecting, using, maintaining, protecting, and sharing that information.
This policy applies only to information collected through this App and through email, text, and other electronic communications sent via or in connection with the App.
This policy does not apply to:
- Information we collect offline or through any other Company websites, including those you may access through this App.
- Information provided to or collected by any third party (see Third-Party Information Collection).
Other websites and third parties may have their own privacy policies, and we encourage you to review them before sharing information.
Please read this policy carefully to understand how we handle your information. If you do not agree with our policies and practices, do not download, register for, or use this App. By doing so, you accept this privacy policy. We may update it occasionally (see Changes to Our Privacy Policy). Continuing to use the App after changes are made means you accept those updates, so please review this policy regularly.
Minors Under the Age of 18
The App is not intended for individuals under the age of 18 ("minors"), and we do not knowingly collect personal information from anyone under 18. If we learn that we have received personal information from a minor without verified parental or legal guardian consent, we will delete it. If you believe we might have information from or about a minor under 18, please contact us at [email protected].
Information We Collect and How We Collect It
We collect data from and about users of our App in two ways:
- Directly from you when you provide it.
- Automatically as you use the App.
Information You Provide to Us
When you download, register with, or use the App, we may request:
- Personally identifiable information such as name, email address, or any other contact details ("personal information").
- Information that doesn’t directly identify you, such as a cryptocurrency wallet address.
This includes:
- Information entered into forms within the App.
- Communication records, including email addresses and phone numbers.
- Survey responses.
- Transaction data including wallet and token information.
- Search queries made within the App.
You may also submit content to public areas of the App (if enabled), such as forums or message boards ("User Contributions"). These are shared at your own risk.
Automatic Information Collection and Tracking
When you download, access, and use the App, certain data may be collected automatically:
- Usage Details: Logs, location data, and feature usage.
- Device Information: Device ID, IP, OS, browser, and mobile info.
- Stored Files: Currently not accessed, subject to change.
- Location: No real-time collection is performed.
If you do not want this data collected, do not install or use the App, or delete it from your device.
Information Collection and Tracking Technologies
- Cookies: May be disabled via device settings.
- Web Beacons: Used to track usage patterns and email interaction.
Third-Party Information Collection
When using the App, certain third parties may collect information about you or your device. These may include:
- Integrated third-party features.
- Device manufacturers.
- Mobile service providers.
We do not control their usage. Contact them directly with questions.
How We Use Your Information
We use your data to:
- Provide the App and services requested.
- Fulfill specific purposes you request.
- Send account and transaction notifications.
- Enforce agreements and handle billing.
- Inform you of updates and changes.
We also use it to improve and personalize your experience.
Disclosure of Your Information
We may disclose non-personal, aggregated information without restriction. Personal information may be shared with:
- Affiliates and subsidiaries.
- Contractors and partners.
- Successors during business changes.
- With your consent or as legally required.
- To protect the Company and users against fraud or abuse.
Your Choices About Our Collection, Use, and Disclosure of Your Information
You may control tracking via browser/device settings. Disabling tracking may reduce App functionality.
We do not control third-party advertising data collection, but they may offer opt-outs.
Accessing and Correcting Your Personal Information
You may review and update your personal information via your account profile in the App.
Data Security
We secure your personal data with firewalls and restricted access. We do not store or access your Private Keys (cryptographic key, seed phrase, etc.). Protect them carefully—if lost, we cannot recover them.
Keep your passwords secure and avoid sharing data in public App areas.
Internet and mobile networks are not completely secure. While we do our best, we cannot guarantee full protection of your data. Use the App at your own risk.
Changes to Our Privacy Policy
We may update this policy periodically. Material changes will be announced in-App and on this page.
Contact Information
For questions or comments about this policy, contact us at: [email protected]